With employees working from home, we understand the difficulty in processing payments for UPS and FedEx invoices that are mailed directly to your department. To assist you, we have come up with the following procedures.

FedEx Invoices
Users can sign up for FedEx Billing Online at FedEx.com. From the FedEx website you can view and download your invoices and process payments in Marketplace as you would normally do. You will need your FedEx account number to be able to use FedEx Billing. Below is the link for FedEx Billing. https://www.fedex.com/en-us/billing-online.html

UPS Invoices (Non-CampusShip User Invoices)
Users that do not have a UPS CampusShip should send an email to upshelp@finance.rutgers.edu with their name and account number requesting to have their invoices be sent directly to them.  The UPS Help Desk in Procurement will work with UPS to set the user up on the UPS Billing Center.  You will then be able to download your invoices and process them for payment in Marketplace as you would normally do.  Departments with UPS CampusShip accounts will continue to be paid directly by Procurement.  If you are interested in setting up a CampusShip account for future shipments, please send an email to upshelp@finance.rutgers.edu.

Posted 9/25/20