Orders should be placed through the punchout. If the item is not on the catalog, the unit will have to obtain a quote from the supplier. The Quick Order Form and Goods Order Form are disabled for this punchout, therefore all goods orders must be placed in the punchout, including quotes.

Exceptions must be handled via the Service Request Form on a case-by-case basis with the assistance of Procurement Help Desk.

For non-catalog items, published quotes may be retrieved by:

1. Accessing the punchout catalog and clicking Retrieve Quotes.
2. Searching by the quote number and the email address.

If you need assistance with quote requests, orders, returns, or product questions, please feel free to contact the SHI Dedicated Support Team.